Billing Overview Dashboard
Read your billing health at a glance — the collection rate, gross billed versus cash collected, outstanding balances, recovery pulse, and the 30-day revenue timeseries.
The Billing overview is the first thing you see when you open MyBillingHub — a live read on the last 30 days of billing health. It answers one question fast: is the money you're billing actually arriving?
Billing Health and the Collection Rate#
The hero card leads with your collection rate — the percentage of gross billed revenue that has been collected. The headline tells you how to feel about it:
- "Collections are flowing." — collection rate at 90% or above.
- "Collections need attention." — below 90%, which warrants investigation.
A Live badge confirms the numbers reflect the current 30-day window shown alongside.
A dipping collection rate usually means failed payments piling up. Check the Recovery pulse card next — if accounts are stacking up in dunning, your dunning campaigns and payment-gateway health are the places to look.
The Stat Cards#
Four cards summarise the window:
| Card | What it shows |
|---|---|
| Gross billed | Total invoiced revenue, with the invoice count. |
| Cash collected | Money actually received, with the count of successful transactions. |
| Outstanding | What's still owed, with the number of past-due accounts. |
| Active subscriptions | Current active subscriptions, with how many cancelled in the window. |
The Breakdown Cards#
- Recovery pulse — your dunning engine at a glance: active dunning events, resolved events, accounts in dunning, invoices in dunning, and how many campaigns are running.
- Subscriptions breakdown — subscriptions by state.
- Invoices breakdown — the distribution of invoices by state and type.
- Transactions breakdown — successful versus failed transaction counts.
The Revenue Timeseries#
The chart at the bottom plots Revenue (what you billed) against Collected (what arrived) across the window. When the two lines track together, billing is healthy; a widening gap means invoices are going out but money isn't coming back — time to visit the deeper reports.
Manage invoices → and Manage subscriptions → in the header jump straight to those lists.