MyPetParlor Help Center
Help articles for the MyPetParlor pet grooming platform.
76 articles across 21 categories
Getting Started
4 articles
Create your account, log in, and understand the platform.
Profiles
4 articles
Configure, switch, and inherit profiles for your teams.
Teams
5 articles
Create and manage teams, assign members, and switch contexts.
Bookings
2 articles
Create and manage bookings — pets, services, transport, and payment.
Customers
2 articles
Add customers, invite them to self-serve, and manage their pets and addresses.
Services
2 articles
Define what customers can book — grooms, extras, and their eligibility rules.
Schedules
2 articles
Set day schedules, shifts, and date-specific overrides for your team.
Setup
3 articles
Connect WhatsApp numbers, configure settings, and link your employees.
Inbox
1 article
Handle WhatsApp conversations, replies, and day-to-day inbox flow.
Workflows
4 articles
Build and manage WhatsApp workflow automations for repeatable journeys.
Templates
2 articles
Create, submit, and manage WhatsApp message templates.
Broadcasts
3 articles
Create campaign broadcasts, schedule sends, and review outcomes.
Billing
Accounts
7 articles
Centralised billing and subscription management for customers.
Business Entity
2 articles
Set up your business identity for invoicing and tax compliance.
Payment Gateway
3 articles
Connect and configure payment gateways to accept payments.
Subscriptions
7 articles
Manage recurring billing — create, change, pause, postpone, and cancel customer subscriptions.
Invoices
10 articles
Track, filter, and manage invoices across your billing accounts.
Transactions
1 article
Review every charge, refund, and verification across your billing accounts — search, filter, and drill into transaction details.
Plans
5 articles
Define what you sell — pricing, billing cycles, trials, add-ons, and plan groups.
Vouchers
4 articles
Create discount vouchers, restrict them to plans, and redeem them on accounts and subscriptions.
Dunning
3 articles
Recover failed and past-due payments with dunning campaigns, reminder emails, and collection retries.