Dunning
Recover failed and past-due payments with dunning campaigns, reminder emails, and collection retries.
What is Dunning?
Dunning is how MyPetParlor recovers failed and past-due payments — reminder emails, retries, and end-of-cycle actions, all driven by configurable campaigns.
4 min readConfigure Dunning Campaigns
Create and manage dunning campaigns — set reminder email schedules per cycle, choose end-of-cycle actions, and assign plans to campaigns.
5 min readRetry Collection
Re-attempt payment on a failed or past-due invoice immediately — refresh the saved card, charge once, and fall back to the customer's most recent working card.
3 min read